"Sourcing a management company that could effectively and consistently provide a top level service to our valued clients was an absolute priority for us. We deal with a wide range of properties—from cottages to country estates in a wide area. We therefore needed a company with the resources and professionalism to help us with our demanding professional landlords and individuals with multi-million pound properties and estates across a large area.
Rushbrook & Rathbone were one of the many companies we considered. We visited their offices and met with their staff and management who showed us their advanced software systems for managing properties and accounting. This was very impressive compared to anything I had ever seen before or since.
R&R seem to have perfected the balance of being professional yet approachable for our clients and this in turn compliments what we strive to achieve for our landlords and tenants. Since the inception of our lettings business we have seen dynamic and large growth over a short space of time. R&R have adapted and grown with us as and have tailored their service to meet our needs and those of our customers time after time. This flexibility and relentless ambition to perfect our working relationship means that I cannot imagine Statons not working alongside R&R to truly achieve our mission … to offer the best of lettings and management to our clients."
Independent North London Agent
"We love doing business with R & R because;
The staff we deal with are efficient and professional
Long established track record
At the outset, we liked Sarah Rushbrook - who was our initial point of contact
Our clients have experienced great service levels from you - which naturally reflects well on us
In summary, we have complete faith in putting the goodwill/reputation we have built for ourselves over 35 years in your safe hands"
Independent Hertfordshire Agent
"Thank you for your patience & support. For the record, your services over the years have been excellent."
Shaun Lownds - Landlord (Regional Director – London & South East)
"Currently they are managing 3 properties for us and two of our friends as we have recommended R&R to a number of people.
I have been using R&R since 2008, as I am abroad for work a great deal. They are ideal for those that work overseas as they take away the worry. They will contact you only when absolutely necessary. All the tenants that R&R have found for us and have been of a good quality. They do carry out quarterly inspections and send reports. All documentation is available on your personalised web portal.
I would not hesitate to recommend them."